Privacy and Cookie Policy
Effective Date: 06.28.2022
Welcome to HumanN’s Privacy and Cookie Policy site. This Privacy Policy explains how we collect, use, and disclose information and personal data you may provide via this Web Site. Please be sure to read this entire Privacy Policy before using the HumanN Web Site or submitting information to the us. By using this Web Site, you agree with the terms of this Privacy and Cookie Policy. Whenever you submit information via this Web Site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.
Information We Collect
We actively collect information from you both by asking you specific questions and by permitting you to communicate directly with us via e-mail or feedback forms. Some of the information that you submit may be personally identifiable information (that is, information that can aid in uniquely identifying you, such as your full name, e-mail address, mailing address, phone number and sales delivery, billing, and credit card information.
Some areas of this Web Site may require you to submit information in order for you to benefit from the specified features (such as purchasing a product, managing your account or subscribing to our newsletter) or to participate in a particular activity (such as sweepstakes or other promotions). We also may collect information about you when you request information about our products, provide feedback on an online survey or quiz, contact us with a question or comment, participate in sweepstakes or other promotional offers, and when you subscribe to our newsletter or mailing list to receive special offers. We use your information to fulfill your order, provide customer service, and otherwise support your use of the Web Site. We may also use the information you provide to track your past purchases and provide you with a personalized profile of your shopping history. In addition, we may notify you about new services or special promotional programs, or send you offers or information on a variety of topics.
When you visit the Web Site, we may set certain “cookies” and similar tracking technologies on your device, including cookies and web beacons. You can set your browser to notify you when a cookie is sent or to refuse cookies altogether, but certain features of the Web Site might not work without cookies. You can learn more about the use of this information in the Website Analytics section below.
We may also gather technical information automatically when you use our Web Site, including, but not limited to, operating system, browser type, pages visited, Internet Protocol addresses, Internet tags, and other activities on the websites, device type, and time and date of visit.
The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS or email.
Disclosure of Information
We may use your information to improve the content of our Web Site, customize the Web Site to your preferences, communicate information to you (if you have requested it), for our marketing and research purposes, and for the purposes specified in this Privacy Policy.
If you provide personally identifiable information on this Web Site, we may combine such information with other actively collected information. We may combine your personally identifiable information with passively collected information, and we may share technical information, as well as any other information that has been aggregated or de-identified so that it does not identify you personally, without restriction.
Sharing of Information
We may share personal information with our corporate affiliates; with your consent or as disclosed to you; with third-party service providers that assist us, such as to process orders, to send email newsletters, or to help operate the Web Site; pursuant to a court order, subpoena, warrant, or when otherwise required by law, or in response to a government inquiry; to protect our rights and the rights or safety of third-parties, including to protect the security and integrity of the Web Sites; and as part of a potential or actual sale, merger or acquisition, or other transfer of all or part of our assets including as part of a bankruptcy proceeding.
We may share technical information, as well as any other information that has been aggregated or de-identified so that it does not identify you personally, without restriction.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
Update your Personal Information
You may update the personal information you provide to us on the Web Site by logging into your account. To log into your account, activate the icon labeled “MY ACCOUNT” at the top right-hand corner of the home page, in between the Search Tool and the Shopping Cart.
Opt-Out Procedures
You may opt-out of having your information shared with third parties and from receiving communications from us. To opt-out of having your information shared in this way, please e-mail info@humann.com; or, call 1- 855-636-4040, Mon-Fri: 8am – 6pm Central Time and Sat: 9:30am – 5:30pm Central Time.
If you wish to opt-out of receiving marketing e-mails sent by HumanN, you may contact us or click on the unsubscribe link that appears at the bottom of those messages. Please note that even if you opt-out of receiving marketing messages from us, you may continue to receive messages concerning any transaction you make with us (such as product purchases), or comments or inquiries you submit to us.
If you would like to opt-out of any HumanN text message campaign, please follow the instructions provided when you opt-in to the campaign; typically, responding “STOP” to your specific short code will opt you out of the campaign for which you signed up.
Changes to Our Privacy Policy
We may change this privacy policy from time to time. We will post these changes in this policy and suggest that you revisit this policy periodically to stay informed of any changes.
Links
This Web Site may contain links to websites of third parties not affiliated with HumanN. This Privacy Policy will not apply to these third-party websites, and we are not responsible for the privacy practices or the content on any of these other websites. Please always review the privacy policies of the websites you visit that are linked from this Web Site.
Digital Advertising & Web Site Analytics
We may partner with ad networks and other ad service providers that facilitate ads on our behalf and others on non-affiliated platforms. Some of those ads may be personalized, meaning that they are intended to be relevant to you based on information advertising providers collect about your use of the websites and other websites or apps over time, including information about relationships among different browsers and devices. This type of advertising is known as interest-based advertising. Third-party vendors may then pool the anonymous information that they collect from our website with other sources of information, which may include your name and mailing address, for purposes of determining whether you might be interested in receiving direct mail.
To learn more, or to opt-out of receiving online display advertisements tailored to your interests by our third-party partners, visit the Network Advertising Initiative at:
www.networkadvertising.org/choices and/or https://www.neustar.biz/privacy/opt-out.
Note that electing to opt-out will not stop advertising from appearing in your browser or applications. It may make the ads you see less relevant to your interests. Additionally, your browser may offer tools to limit the use of cookies or to delete cookies; however, if you use these tools, our Web Site may not function as intended. To opt-out of receiving our direct mail, you may send us an email at info@humann.com or call us at (855) 636-4040.
We may use analytics services provided by third parties that use cookies and other technologies to collect information about your activities across these websites and other non-affiliated websites over time. For example, HumanN uses Google Analytics and other third-party services to improve the performance of the Web Sites and for analytics and marketing purposes. To learn more about how Google Analytics collects and uses data when you use our website, visit:
policies.google.com/privacy/google-partners
To opt-out of Google Analytics, visit:
tools.google.com/dlpage/gaoptout/.
Contact Us
You may contact us with any comments, questions, and concerns about this Privacy and Cookie Policy by calling 1.855.636.4040 or emailing info@humann.com.
Privacy Rights for California Residents
This section explains your rights regarding your personal data that we collect from you, your device or our data partners (as set forth in the California Consumer Privacy Protection Act or the “CCPA”). The CCPA further provides you with the right to not be discriminated against (as provided for in applicable law) for exercising your rights. Most importantly, it re-emphasizes your rights under California Civil Code sections 1798.83- 1798.84.
HumanN collects from California residents the identical information it collects from residents of all states. We also make use of the information we collect in the identical way we do for all Accessors. Therefore, refer to the specifics as provided above.
In general, California residents may request that we:
- Inform you about the categories of personal data we collect or disclose about you; the categories of sources of such data; the business or commercial purpose for collecting your personal data; and the categories of third parties with whom we share/disclose personal data. Such information is also set forth above in this Privacy Policy.
- Provide you access to and/or a copy of the specific pieces of personal data we collected about you (also called a data portability request)
- Delete certain personal data we have about you.
These Requests should be made by email at info@humann.com, by phone at 1.855.636.4040 or by written notice sent to: HumanN Legal Department, 1250 S. Capitol of Texas Highway, Austin, Texas, 78746. You will need to provide enough valid evidence of your identity to ensure we are following the directions of the correct person.