What is NoFraud and why did I get an email from them?

HumanN has partnered with NoFraud, a fraud prevention solution for eCommerce businesses. NoFraud screens transactions on our behalf and alerts us if they find a transaction is at high risk for fraud. This protects our customers against unauthorized credit card use.

You may have received an email, call or text from NoFraud because your transaction with us had irregular shopping characteristics and/or elevated risk. NoFraud just wants to confirm the purchase was made by the authorized cardholder. If an order cannot be verified, it is automatically refunded and cancelled within 48 hours of being placed.